Sales Policy
At WOSSAL, we strive to deliver an exceptional shopping experience for our customers. This Sales Policy outlines the terms and conditions governing the sale of our products.
Orders and Payment
- Pricing: All prices listed on our website are in USD and include any applicable taxes unless otherwise specified. Prices are subject to change without notice, and we reserve the right to correct any errors in pricing.
- Payment Methods: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other options displayed at checkout. Payment must be completed at the time of order to ensure processing.
- Order Confirmation: Upon placing an order, you will receive an order confirmation email detailing your purchase. Please review this confirmation and notify us immediately if there are any discrepancies at (231) 271-0645 or contact@wossal.com.
- Shipping & Delivery: We aim to process and ship all orders within 2–5 business days after confirmation. Shipping times may vary based on your location and the shipping method selected. Shipping costs will be calculated at checkout and are non-refundable.
- International Orders: For orders shipped outside the U.S., customers are responsible for all shipping costs, duties, and taxes. We cannot guarantee the exact amount of duties and taxes as they vary by country.
Backorders and Availability
While we strive to maintain stock levels, items may occasionally go on backorder or become unavailable. If this occurs, we will notify you and provide options, including a refund or an alternative product.
Cancellation Policy
Orders can be canceled or modified only before they are processed and shipped. Once an order is shipped, it cannot be canceled, and you will need to follow our return and refund policy.
Last Revised: October 27, 2024